The Braun Corporation, the leading manufacturer of wheelchair accessible vehicles and wheelchair lift systems, recently honored Ride-Away of Maine with an award for customer service excellence in the North East Region. The award recipients were selected based on customer survey results over the first two quarters of 2011 and recognize dealers who have a 95% CSI score or better – Ride-Away of Maine has maintained a 99% score this year.
Ride-Away of Maine was a recipient of the 2010 Ralph Braun Signature Award for Customer Satisfaction from The Braun Corporation. Six Braun dealerships, one from each of the company’s sales regions, were honored with the Ralph Braun Signature Award, recognizing outstanding customer service based on customer satisfaction survey results from 2010. This award is presented to dealers who earned the highest average CSI score in the Northeast Region, and the Maine team received an average score of 97.5%.
“Here at Ride-Away, we take great pride in improving the lives of those in our communities,” says Ride-Away Vice President, Jaime Kuczewski. “Our employees in Maine know just how important it is to provide our customers with the highest level of customer service, as well as with the highest quality mobility products on the market today. These employees do not just preach excellent customer service – they live it day in, day out, and we are truly proud that they have been able to maintain their high levels of customer service.”
As the leading provider of wheelchair vans in Maine, Ride-Away has been delivering freedom to individuals with disabilities since 2003. Ride-Away employees come to work each day dedicated, not only to providing the best wheelchair accessible vehicles, but also committed to enriching the quality of life in their communities. Whether it’s getting involved with a local non-profit organization, running a relay to fight Multiple Sclerosis or joining in a wide range of community activities, that dedication to serve has always been the benchmark for Ride-Away of Maine and its employees.
BraunAbility has over 200 dealer locations nationwide, and each is staffed with mobility experts who are trained to evaluate the individual needs of customers. Ride-Away has been a BraunAbility dealer for over 20 years now, and has proven just how customer service oriented they are with their 24-hour roadside emergency assistance program, for example. This service allows customers to have the assurance of support and service for their BraunAbility wheelchair van, even in the middle-of-the-night or on a holiday weekend.
“Our customers rely on their dealers to provide a sales and service experience that addresses their unique needs,” says Braun President Nick Gutwein. “These dealers have gone above and beyond in meeting their customers’ needs and building life-long relationships with them.”
For more information about Ride-Away, visit http://www.Ride-AwayMaine.com.
The Walk MS Events are some of the largest annual fundraising events that the National MS Society hosts throughout the country. These walks are designed to raise funds for MS research and to also help support those actively living with MS. Ride-Away of Maine will be supporting and attending two Walk MS events in Maine this weekend:
